South West Slopes patients are being asked what they want from their health services. Photo: MLHD Facebook.
Time to express yourself about the health services in your town. The Murrumbidgee Local Health District is seeking feedback from the communities it services through the 2020 Community Survey, which has just been launched.
This will be the third time the health service has undertaken a survey of this nature, with the first released in 2014 and the second conducted in 2016.
Community engagement manager Setchen Brimson said one of the barriers to health was an understanding about what exactly was on offer from the MLHD and how their services could be accessed.
“This is the perfect opportunity for people to have their say,” Ms Brimson said.
“The survey helps us to understand how much people know about our services and how we can communicate better with our communities about our services, where there are gaps and what areas we need to improve our communications.”
MLHD will ensure feedback received from the local community is acted on and incorporated into the day-to-day operations of the service.
“The previous surveys provided an insight into some easily achievable changes in the way we provide information,” Ms Brimson said.
One of these, she explained, was the redevelopment of the MLHD website to include more comprehensive information about the range of health services.
“The other was the introduction of social media platforms, which are now part of everyday connection for many residents across the region,” she said.
Data from previous surveys also revealed correlations between people’s age, gender and location and their level of understanding about services available.
The survey is available online or by contacting Setchen Brimson on 0477 359 764.
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