20 September 2024

Report shows emergency departments in South East hospitals among NSW's best

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South East Regional Hospital

South East Regional Hospital had 5529 emergency department visits during April to June 2024. Photo: Facebook.

If you are in South East NSW and have to go to a hospital’s emergency department, you can rest assured that you are in some of the safest hands in the state.

The Bureau of Health Information healthcare quarterly report for April to June 2024 shows the the Southern NSW Local Health District ( SNSWLHD) was among the state’s top performers for key emergency department (ED) indicators.

This included the time to start treatment, the percentage of patients leaving within four hours, the time to transfer from ambulance to hospital and elective surgery wait times.

“I want to extend my sincere gratitude to our dedicated staff members – these impressive results are a testament to their hard work,” SNSWLHD chief executive Margaret Bennett said.

“Our staff have implemented a range of improvement strategies over the past 12-18 months to achieve these impressive results.

“Strategies include daily huddles across all facilities, ongoing ED education programs to strengthen nursing triage protocols, regular reviews of clerical processes and systems, as well as management of discharges and delays.”

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From April to June 2024, there were 29,432 attendances to emergency departments across the district, which was an 1.4 per cent increase compared with the same period in 2023.

Despite the high demand, 78.5 per cent of patients started their treatment on time, which is better than the NSW average of 63.7 per cent.

Also, 72.3 percent of patients left the emergency department within four hours of arriving, better than the state average at 54.7 per cent.

There were 3803 attendances by patients with an imminently life-threatening condition, an increase of 20.3 per cent compared to the same quarter in 2023.

Also, 10,242 patients presented with potentially life-threatening conditions, up by 10.7 per cent compared with the same quarter last year.

About 94 per cent of patients were transferred from ambulance to emergency staff within the 30-minute benchmark time, which was the best result in the state. The average was 73.7 per cent.

The district also performed 1383 planned surgeries, with 100 per cent of patients receiving their surgery on time.

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Batemans Bay District Hospital had 2947 ED attendances, 83.2 per cent of patients started treatment on time and the hospital performed 153 planned surgery procedures.

Moruya District Hospital had 3156 ED attendances, 80.6 per cent of patients started their treatment on time and there were 176 planned surgeries.

Goulburn Base Hospital had 5771 ED attendances and performed 451 planned surgeries.

Cooma Hospital had 2704 ED attendances, 88.7 per cent of patients started treatment on time and there were 61 planned surgery procedures.

Queanbeyan Hospital had 6874 ED attendances, 81.9 per cent of patients started treatment on time and 187 planned surgery procedures were performed.

South East Regional Hospital had 5529 ED attendances, 73.5 per cent of patients started their treatment on time and 355 planned surgeries were performed.

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